Relay shoes are premium running shoes at affordable prices that have been previously returned either by stores or customers. We thoroughly inspect each shoe to determine whether it meets our standards and can go back into the market.
Every shoe is inspected to determine whether it can be resold. Shoes with obvious signs of use beyond just trying them on or taking them on one short run are not resold. Shoes must have 99% of their lifespan remaining to be sold on Relay.
With the fast rise and volume of online shopping today, hundreds of billions of dollars of products are returned every year. Often times, these products can't find another home due to minor defects, slight signs of wear, or challenges in the supply chain. Running shoes are no different. By reselling these shoes, Relay puts them back into the market without having to create new products.
Relay shoes in any condition can be returned here within 30 days of purchase. Relay will send a prepaid shipping label and expedite an exchange, refund, or store credit. Customers get one free return per year.
Go to relay.loopreturns.com and input your order information.